Last updated: 6/3/2025
This Data Processing Agreement (DPA) forms part of our commitment to data protection and privacy. It outlines how we process personal data on behalf of our customers and our obligations under applicable data protection laws.
By using our services, you acknowledge that we process personal data as a data processor on your behalf, and this agreement sets out the terms of that processing relationship.
This Data Processing Agreement (DPA) outlines how we process personal data on behalf of our customers and our commitment to data protection and privacy.
This agreement applies to all personal data processing activities carried out by Vocal AI in connection with the services provided to our customers.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including encryption, access controls, and regular security assessments.
We only process personal data that is necessary for the provision of our services and in accordance with your instructions.
All personnel with access to personal data are bound by confidentiality obligations and receive regular training on data protection.
We assist you in responding to data subject requests for access, rectification, or erasure of their personal data.
We support data portability requests by providing data in a structured, commonly used, and machine-readable format.
In case of a personal data breach, we will notify you without undue delay and provide all necessary information to assist in meeting your notification obligations.
We have established procedures for responding to data breaches, including containment, assessment, and remediation measures.