VOCAL AI

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Error Codes Reference

ERR001

Authentication Failed

The API key provided is invalid or has expired.

Solution:

Verify your API key in your account settings and ensure it hasn't expired. Generate a new key if necessary.

ERR002

Rate Limit Exceeded

You have exceeded the maximum number of requests allowed for your plan.

Solution:

Upgrade your plan or wait until your rate limit resets. Check your usage dashboard for current limits.

ERR003

Invalid Text Input

The provided text contains unsupported characters or exceeds the maximum length.

Solution:

Check your text for special characters and ensure it's within the character limit for your plan.

ERR004

Voice Model Unavailable

The requested voice model is not available or has been deprecated.

Solution:

Choose a different voice model from the available options in your account settings.

ERR005

Network Error

Unable to establish a connection to the Text-to-Speech service.

Solution:

Check your internet connection and ensure you can access the service. Try again in a few minutes.

ERR006

Audio Generation Failed

The system was unable to generate audio from the provided text.

Solution:

Verify your text input and try again. If the issue persists, contact support.

ERR007

Account Suspended

Your account has been temporarily suspended due to policy violations.

Solution:

Contact support to resolve the issue and reactivate your account.

ERR008

Invalid SSML

The provided SSML markup contains syntax errors.

Solution:

Review your SSML syntax and ensure it follows the correct format. Use our SSML validator tool.

Need Additional Help?

If you're encountering an error not listed above or need further assistance, please contact our support team.

Contact Support